CategoryBusiness

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HR’s New Why:

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Employees are not inputs to production, not bought things, not assets or capital: they’re customers. And that changes everything. When we see that employees are customers, the purpose of HR is transformed.  Business is transformed. And the opportunity is enormous. 

Whole and Alive at Work: Jeff Saperstein Interviews Dart, Part 2

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This is the second of two interviews with Jeff Saperstein. In this interview, Dart recounts stories of applying the principles of Work for Humans, and goes deeper into how to quantify the value of the employee customer. Jeff is a marketing professor and co-author of a number of books with Hunter Hastings, most recent of which is The Interconnected Individual. Find the original podcast here. Jeff...

Dart Lindsley

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I don't post often because I want each post to say something meaningful. But if you'd like to hear about it when I do...